CompTIA Exam 220-1102 Topic 2 Question 21 Discussion

Actual exam question for CompTIA's 220-1102 exam

Question #: 21
Topic #: 2

A technician is unable to access the internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should the technician check next to resolve the issue?

AVerify the DNS server settings.

BTurn off the Windows firewall.

CConfirm the subnet mask is correct.

DConfigure a static IP address.

Show Suggested Answer

Suggested Answer: A

The correct answer is

A) Verify the DNS server settings. This is because the DNS server is responsible for resolving domain names to IP addresses, which is necessary for accessing the internet or named network resources. If the DNS server settings are incorrect or the DNS server is down, the technician will not be able to access these resources even if they have a valid IP address and can ping the default gateway1.

1: CompTIA A+ Certification Exam: Core 2 Objectives, page 16, section 1.10.

by Glen at Oct 05, 2023, 01:45 PM

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