CompTIA Exam 220-1102 Topic 2 Question 2 Discussion

Actual exam question for CompTIA's 220-1102 exam

Question #: 2
Topic #: 2

An executive has contacted you through the help-desk chat support about an issue with a mobile device.

Assist the executive to help resolve the issue.

Which of the following should be done NEXT?

AEducate the user on the solution that was performed.

BTell the user to take time to fix it themselves next time.

CClose the ticket out.

DSend an email to Telecom to inform them of the Issue and prevent reoccurrence.

Show Suggested Answer

Suggested Answer: A

by Ammie at Jul 21, 2022, 12:44 PM

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