CompTIA Exam 220-1102 Topic 1 Question 46 Discussion

Actual exam question for CompTIA's 220-1102 exam

Question #: 46
Topic #: 1

A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools should the technician use?

AEvent Viewer

BResource Monitor

CPerformance Monitor

DDevice Manager

Show Suggested Answer

Suggested Answer: A

Detailed

Event Viewer (Option A) is the appropriate tool to check for system and application logs, including error messages and crash reports. It helps the technician determine the cause of the crashes by reviewing logged events.

Resource Monitor (Option B) tracks real-time usage of system resources but doesn't log errors.

Performance Monitor (Option C) monitors system performance but isn't primarily used for crash diagnostics.

Device Manager (Option D) manages hardware devices but doesn't provide crash logs.

CompTIA A+ Core 2 Reference:

3.1 - Troubleshoot common Windows OS problems using tools like Event Viewer

by Blythe at Oct 22, 2024, 06:06 AM

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Winfred

2 days ago

I agree, Event Viewer is the best choice here. It's like a crystal ball that reveals the secrets of the Windows universe.

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Cortney

9 days ago

I agree with Talia, Event Viewer can help determine if it's a hardware or application issue.

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Shay

11 days ago

Event Viewer is the way to go! It'll help the technician pinpoint the exact error messages and identify the root cause of the crashes.

upvoted 0 times

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Talia

17 days ago

I think the technician should use Event Viewer to check error messages.

upvoted 0 times

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