CompTIA Exam 220-1102 Topic 1 Question 46 Discussion

Actual exam question for CompTIA's 220-1102 exam

Question #: 46
Topic #: 1

A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools should the technician use?

AEvent Viewer

BResource Monitor

CPerformance Monitor

DDevice Manager

Show Suggested Answer

Suggested Answer: A

Detailed

Event Viewer (Option A) is the appropriate tool to check for system and application logs, including error messages and crash reports. It helps the technician determine the cause of the crashes by reviewing logged events.

Resource Monitor (Option B) tracks real-time usage of system resources but doesn't log errors.

Performance Monitor (Option C) monitors system performance but isn't primarily used for crash diagnostics.

Device Manager (Option D) manages hardware devices but doesn't provide crash logs.

CompTIA A+ Core 2 Reference:

3.1 - Troubleshoot common Windows OS problems using tools like Event Viewer

by Blythe at Oct 22, 2024, 06:06 AM

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Chery

15 days ago

Performance Monitor? Nah, that's for the hardcore nerds. Event Viewer is the tool for the everyday Windows troubleshooter. It's the Captain America of diagnostic tools.

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Maddie

2 days ago

B: Yeah, Event Viewer is like the go-to tool for checking error messages. It's like the Batman of diagnostic tools.

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Maryrose

5 days ago

A: Event Viewer is definitely the way to go. It's like the superhero of Windows troubleshooting.

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Kati

22 days ago

Device Manager? Really? That's like trying to fix a leaky faucet with a sledgehammer. Event Viewer is the scalpel the technician needs here.

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Freeman

23 days ago

Hmm, Resource Monitor could also be useful, but Event Viewer is the clear winner. It's the CSI: Windows edition, solving PC mysteries one log entry at a time.

upvoted 0 times