CompTIA Exam 220-1101 Topic 5 Question 45 Discussion

Actual exam question for CompTIA's 220-1101 exam

Question #: 45
Topic #: 5

A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device's cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?

ATurn off all Bluetooth devices.

BUpdate the device drivers.

CReplace the USB drive.

DReplace the device's USB port.

Show Suggested Answer

Suggested Answer: B

When a device is experiencing slow file transfers to an external USB drive and the physical connections are confirmed to be correct, the next step is to update the device drivers. Outdated or corrupt drivers can cause suboptimal performance and slow transfer speeds. Updating the drivers can resolve these issues and improve the device's communication with the USB drive, leading to faster file transfers.

CompTIA A+ Core 1 Exam Objectives Section 5.0: Hardware and Network Troubleshooting.

by Florencia at Sep 18, 2024, 06:29 AM

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Soledad

21 days ago

Replace the device's USB port? Ooh, someone's feeling adventurous! Let's hope they have a spare port lying around.

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Lizette

25 days ago

Whoa, hours to transfer files? I'd be as slow as a snail in a race too if I had to use that USB drive!

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Monroe

1 months ago

I think the technician should check the USB port. It could be a hardware problem causing the slowdown.

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Mike

3 hours ago

I agree. It's important to rule out any software issues before looking at hardware.

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Almeta

16 days ago

Good idea. If that doesn't work, we can consider replacing the USB drive.

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Olive

22 days ago

Let's try updating the device drivers first.

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Dorothy

1 months ago

I'm not sure about updating the drivers, maybe replacing the USB drive could also help.

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Domingo

1 months ago

Turning off Bluetooth devices? That's a bit random. I don't see how that's related to a slow file transfer issue.

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Destiny

12 days ago

A: Agreed. Let's give that a shot before trying anything else.

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Taryn

17 days ago

B: Good idea. That could help speed up the file transfer.

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Danilo

24 days ago

A: Let's try updating the device drivers.

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Audry

1 months ago

I agree with Talia, updating the device drivers could improve the transfer speed.

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Fatima

2 months ago

Replacing the USB drive? Nah, that's too extreme. Let's try the software fix first before jumping to hardware replacement.

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Kirk

2 months ago

Hmm, I'd say updating the device drivers seems like the logical next step. It could be a compatibility issue with the current drivers.

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Lashawnda

6 days ago

Earleen: Makes sense. I'll update the drivers and see if that helps.

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Earleen

11 days ago

My: It could be a compatibility issue causing the slow transfer.

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My

27 days ago

User 2: No, I haven't. I'll give that a try.

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Ricki

29 days ago

User 1: Have you tried updating the device drivers?

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Margery

1 months ago

Let's try that and see if it improves the transfer speed.

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Alease

1 months ago

I agree, updating the device drivers is a good idea.

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Talia

2 months ago

I think we should update the device drivers.

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