CompTIA Exam 220-1101 Topic 5 Question 41 Discussion

Actual exam question for CompTIA's 220-1101 exam

Question #: 41
Topic #: 5

A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?

AThe user does not have permission to view the website.

BThe website is offline and not responding.

CThe DNS settings are not configured on the user's device.

DThe DHCP server is not reachable from the user's device.

Show Suggested Answer

Suggested Answer: C

Since the user can ping 8.8.4.4 (an external IP address) but is unable to browse web pages, it indicates that the DNS (Domain Name System) settings may be incorrect or not configured. The DNS system is crucial for translating human-friendly domain names into IP addresses. If DNS settings are incorrect, the browser cannot resolve domain names, thus web pages will not load despite the network itself being reachable via IP. The other options are less likely as they would affect connectivity to external IP addresses or the availability of specific websites.

Reference: CompTIA A+ Core 1 (220-1101) exam objectives in the networking section, specifically relating to DNS and IP configurations.

by Melda at Sep 18, 2024, 12:25 PM

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Cora

2 months ago

Joke's on us, the user actually doesn't have permission to view the website. They're just trying to sneak a peek at the latest cat memes during work hours. Tsk tsk.

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Dorothy

28 days ago

C: Or maybe the DHCP server is not reachable from their device.

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Quentin

29 days ago

B: Could be that the DNS settings are not configured on their device.

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Shenika

1 months ago

A: Maybe the website is just offline and not responding.

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Vernell

2 months ago

The website being offline? Nah, that would be too easy. My money's on the DHCP server not being reachable. Nothing like a good ol' network configuration problem to spice up the day.

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Delsie

2 months ago

Ah, the classic DNS issue. I bet this user's IT support team is already on it, facepalming at the thought of another 'have you tried turning it off and back on again?' call.

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Jackie

2 months ago

But what if the website is just offline and not responding? Could that also be a possibility?

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Marya

2 months ago

Hmm, I'd say the DNS settings are the most likely culprit here. Can't browse any websites, but can ping a known IP? Definitely sounds like a DNS problem.

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