Cisco Exam 500-440 Topic 1 Question 25 Discussion

Actual exam question for Cisco's 500-440 exam

Question #: 25
Topic #: 1

Which four functional limitations are Whisper Announcements subject to? (Choose four.)

AAnnouncements do not play for outbound calls made by an agent.

BFor a Whisper Announcement to work with agent-to-agent calls, use the SendToVRU or TranslationRouteToVRU node after you send the call to the agent.

CAnnouncements do not play when the router selects the agent through a label node.

DCVP Transfers do not support Whisper Announcements.

EWhisper Announcements do not support Silent Monitoring.

FOnly one announcement can play for each call.

GWhile an announcement plays, you cannot put the call on hold, transfer, or conference; release the call; or request supervisor assistance.

HWhisper Announcements are not supported in a Mobile Agent deployment.

Show Suggested Answer

Suggested Answer: A, C, F, G

by Ammie at May 09, 2022, 03:03 AM

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