'Collaborate, communicate, XXXX and coerce'. Select the missing term.
'Collaborate, communicate, direct and coerce.'
Methods of communicating change. These terms are taken directly from your syllabus for this sub-ject, and reflect a decreasingly co-operative approach to communicating / implementing change.
Managers can decide where they wish to be on this spectrum of behaviours, rather like McGregor suggests with Theory X and Y.
The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?
Technological turbulence creating in its turn, both competitive and market turbulence.
Which two of the following actions are most likely to be carried out by the supplier?
Deliver and submit invoice.
Expediting and inspecting the goods, once delivered, would be tasks for the buyer - not always necessary, depending on circumstances, and depending on the quality of the supplier's operations.
A psychological view in which an employee treats the business and the work as if it were their own:
Work ownership - the idea that a person 'takes ownership' of their work, and thus performs better.
A sub-set could be problem ownership - taking ownership of workplace problems because of work ownership.
Continuous improvement -- making small changes in operations and activities in a never-ending way -- is called in Japanese:
It's 'kaizen'.
This links to notions of JIT, lean, total quality management, etc.
The other answers shown are not relevant to this course.
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