CIPS Exam L5M3 Topic 1 Question 12 Discussion

Actual exam question for CIPS's L5M3 exam

Question #: 12
Topic #: 1

[All L5M3 Questions]

What is the purpose of conflict resolution?

Ato create a binding solution to an issue

Bto agree on a way forward

Cto ensure all parties are happy with the outcome

Dto punish the party who breaks the contract

Show Suggested Answer

Suggested Answer: B

The purpose is 'to agree a way forward'. This is a direct quote from p.61. The other answers are incorrect- conflict resolution isn't always binding and sometimes not all parties are happy with the outcome. It certainly isn't about punishing about anyone (this is a common red herring option given in the exam)

by Janine at Jul 27, 2023, 02:28 AM

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