CIPS Exam L4M5 Topic 10 Question 49 Discussion

Actual exam question for CIPS's L4M5 exam

Question #: 49
Topic #: 10

[All L4M5 Questions]

When developing a negotiation approach, according to recognised theory (for example, Mendelow), how should stakeholders with high interest but low power be managed?

AMinimal effort

BKey player

CKeep informed

DKeep satisfied

Show Suggested Answer

Suggested Answer: C, E

Hearing is passive but listening is active, and some people need to learn to be a good, attentive listener. The following rules of attentive listening will help you to become a successful negotiator:

* Be motivated to listen

* Be alert to non-verbal cues

* Do not interrupt the other party when they are speaking

* Fight off distractions

* Write everything down

* Listen with a goal in mind

* Give the other party your undivided attention

* React to the message, not the person

LO 3, AC 3.3

by Stephaine at Nov 26, 2023, 05:27 PM

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Moon

3 hours ago

Wow, this question really tests our knowledge of stakeholder management. I'm pretty sure the answer is C - Keep informed. Gotta stay on top of those high-interest, low-power stakeholders, right?

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