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CIPS Exam L3M4 Topic 2 Question 33 Discussion

Actual exam question for CIPS's L3M4 exam
Question #: 33
Topic #: 2
[All L3M4 Questions]

Which two of the following are 'soft' factors, within the framework of the 'McKinsey 7S' model?

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Suggested Answer: C, D

Shared values and style.

The other two shown being 'hard' ie more tangible factors.

Nobody said these tests were meant to be easy...


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Rikki
3 days ago
I think 'Style' and 'Shared values' are the soft factors.
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