CIPS Exam L3M4 Topic 1 Question 29 Discussion

'Collaborate, communicate, direct and coerce.'

Methods of communicating change. These terms are taken directly from your syllabus for this sub-ject, and reflect a decreasingly co-operative approach to communicating / implementing change.

Managers can decide where they wish to be on this spectrum of behaviours, rather like McGregor suggests with Theory X and Y.