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CIMA Exam CIMAPRO19-P03-1 Topic 7 Question 83 Discussion

Actual exam question for CIMA's CIMAPRO19-P03-1 exam
Question #: 83
Topic #: 7
[All CIMAPRO19-P03-1 Questions]

UIO sells mobile phones through a cham of 100 shops spread across the country Shop managers have considerable discretion over pncmg and the incentives offered to sales staff Shop managers are evaluated on the monthly contribution from completed sales. Those who exceed targets by more than 10% for three successive months are promoted Those who fail to achieve monthly targets in two successive months lose their jobs

Which of the following statements are true of the performance management of UIO's shop managers?

Select ALL that apply

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Suggested Answer: B, D, E

by Nan at Nov 13, 2024, 07:01 AM

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Allene
6 days ago
A and C are spot on. The shop managers are basically running their own little fiefdoms, so they'll do whatever it takes to keep those targets met. Sounds like a recipe for some shady sales tactics, if you ask me.
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Malcom
10 days ago
Wow, talk about a high-stakes job! I wouldn't want to be one of those shop managers, constantly looking over their shoulder. Gotta keep those numbers up or it's the unemployment line!
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Dyan
12 days ago
D is definitely false. Selling phones at a loss would be terrible for the company's profitability. I'm not sure about B and E, but they seem plausible given the pressure to hit targets.
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Rolland
3 days ago
A) UIO's shop managers have an incentive to offer excellent customer service
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Tracie
21 days ago
I disagree with statement B. Taking risks that harm the company would not be encouraged in this performance management system.
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Bernardine
25 days ago
I agree with Colton. Statement C is also true because developing attractive sales promotions can increase sales.
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Colton
26 days ago
I think statement A is true because offering excellent customer service can lead to more sales.
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Gail
28 days ago
I think A and C are definitely true. The shop managers have a strong incentive to provide excellent customer service and create attractive sales promotions to boost their monthly contribution and avoid getting fired.
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Dannette
2 days ago
Yes, the shop managers definitely have a strong incentive to provide great customer service and come up with attractive promotions.
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Germaine
14 days ago
C) UIO's shop managers have an incentive to develop attractive sales promotions for their shops
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Rosendo
19 days ago
A) LHO's shop managers have an incentive to offer excellent customer service
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