CIMA Exam CIMAPRA19-E02-1 Topic 2 Question 96 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam

Question #: 96
Topic #: 2

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team membershave to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.

But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.

With reference to the disciplinary process, which isthe best course of action for W to take?

AWrite a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.

BIssue a formal verbal warning via a formalinterview, with a record of the interview kept on file.

CReduce the paid hours allocated to X as a temporary punishment until the behaviour improves.

DSpeak to X informally in a private office and ask that X improves their behaviour and apologises to colleagues.

Show Suggested Answer

Suggested Answer: A

by Mayra at Sep 07, 2024, 03:36 PM

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Kimberlie

7 hours ago

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upvoted 0 times

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Julieta

4 days ago

I ClariJulietaelgree, ClariJulietael formClariJulietaell wClariJulietaelrning would show thClariJulietaelt the JulietaehClariJulietaelvior is serious.

upvoted 0 times

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Claribel

10 days ago

I think W should give X Claribel formClaribell verbClaribell wClaribelrning.

upvoted 0 times

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