Endpoint Security Clients are applications installed on company-owned desktop and laptop computers which include the following
What cannot be a reason for "Failed to get remote orchestrator interfaces" error message, when clicking on "Orchestrator" in WebUI
One of the possible reasons for the ''Failed to get remote orchestrator interfaces'' error message, when clicking on ''Orchestrator'' in WebUI, is that the remote orchestrator has no empty interfaces that can be assigned to a security group. This can happen if all the interfaces on the remote orchestrator are already part of configured security groups, or if the remote orchestrator has no physical interfaces at all. In this case, the WebUI cannot display the unassigned interfaces of the remote orchestrator, and shows the error message.
Reference
* Not able to see unassigned interfaces on checkpoint Orchestrator
* Maestro 140 not detecting Interfaces
* Maestro Expert (CCME) Course - Check Point Software, page
Where should sx_api_ports_dump.py command be ran?
The sx_api_ports_dump.py command should be run on the Orchestrator, which is the device that manages the communication and the configuration of the Security Groups and the SGMs. The command shows the port mapping and the traffic distribution for each Security Group, as well as the backplane bonds and the Orchestrator ports. The command does not work on the Management server, the Security Group, or the SMO Appliance, as they do not have the same role and functionality as the Orchestrator.
Reference
* R81.20 Maestro Cheat Sheet version 7 - Check Point CheckMates, page 2
* Maestro Expert (CCME) Course - Check Point Software, page 31
* Check Point Certified Maestro Expert (CCME) R81.X - Global Knowledge, page 3
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