CheckPoint Exam 156-586 Topic 1 Question 29 Discussion

Actual exam question for CheckPoint's 156-586 exam

Question #: 29
Topic #: 1

Your users are having trouble opening a Web page and you need to troubleshoot it. You open the Smart Console, and you get the following message when you navigate to the Logs and Monitor "SmartLog is not active or Failed to parse results from server". What is the first thing you can try to resolve it?

ARun the commands on the SMS: smartlogstart and smartlogstop

Bsmartlog debug on and smartlog debug off

Csmartlog_server restart

Dcpmstop and cpmstart

Show Suggested Answer

Suggested Answer: C

by Patrick at Sep 19, 2024, 02:42 PM

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Angella

2 months ago

I'm just gonna go with C) and hope I don't end up in the tech support call center after this exam.

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Merilyn

2 months ago

A) Run the commands on the SMS: smartlogstart and smartlogstop? Seriously, who keeps coming up with these options? It's like they're trying to trick us.

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Erasmo

2 months ago

D) cpmstop and cpmstart looks tempting, but I don't think that's the right approach here. The issue seems to be specifically with the SmartLog, so I'd try C) first.

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Kathryn

8 days ago

A) Run the commands on the SMS: smartlogstart and smartlogstop

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Kris

24 days ago

B) smartlog debug on and smartlog debug off

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Carey

30 days ago

C) smartlog_server restart

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Leslie

1 months ago

A) Run the commands on the SMS: smartlogstart and smartlogstop

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Murray

2 months ago

I would go with B) smartlog debug on and smartlog debug off. Turning on the debug mode might give us more insight into what's causing the problem.

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Herminia

1 months ago

User1: Hopefully that helps us figure out what's going wrong.

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Bernardine

1 months ago

User2: No, I haven't. I'll give that a try.

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Hubert

1 months ago

Have you tried running smartlog debug on and smartlog debug off?

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Dante

2 months ago

C) smartlog_server restart seems like the obvious choice here. The error message indicates an issue with the SmartLog service, so restarting the server should get it back up and running.

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