Certinia Exam PSA-Sysadmin Topic 1 Question 18 Discussion

Actual exam question for Certinia's PSA-Sysadmin exam

Question #: 18
Topic #: 1

In your company, you have 2 types of users:

Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner

Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner

All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.

Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.

Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?

AEnsure Kevin is not assigned to the Project Manager Permission Set

BEnsure Kevin does not have a Permission Control record for the 'Project Planner View' permission

CEnsure that the Project Planner is not Visible on Kevin's user profile

Show Suggested Answer

Suggested Answer: A

by Kris at Apr 08, 2024, 04:48 AM

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Erin

1 months ago

Ah, the joys of Salesforce security. Kevin must be a real 'project manager' in his personal life to be getting into the Project Planner. Option B is the way to go, but I'd also check if he hasn't hacked the system somehow.

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Lai

1 months ago

Option A is the way to go. If Kevin's not assigned to the Project Manager Permission Set, he shouldn't be able to see that tab. Easy peasy!

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Lisha

4 days ago

B) Ensure Kevin does not have a Permission Control record for the 'Project Planner View' permission

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An

6 days ago

That makes sense. It's important to check his permissions.

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Norah

18 days ago

A) Ensure Kevin is not assigned to the Project Manager Permission Set

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Alyce

2 months ago

Ha! Looks like Kevin's trying to sneak a peek at the Project Planner. Option B should take care of that little problem.

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Felicidad

10 days ago

C) Ensure that the Project Planner is not Visible on Kevin's user profile

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Iola

17 days ago

B) Ensure Kevin does not have a Permission Control record for the 'Project Planner View' permission

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Val

1 months ago

A) Ensure Kevin is not assigned to the Project Manager Permission Set

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Ruthann

2 months ago

I'd start with Option C. Checking his user profile to ensure the Project Planner is not visible is a good first step before digging deeper.

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Julian

3 days ago

Hopefully, one of these steps will solve the issue for Kevin.

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Leonor

6 days ago

If that doesn't work, we can also verify if Kevin is mistakenly assigned to the Project Manager Permission Set.

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Luann

20 days ago

If it's still showing up, we can then look into the Permission Control records for the 'Project Planner View' permission.

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Henriette

26 days ago

User 2: Yeah, that sounds like a good starting point. We should make sure he doesn't have access to it there.

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Derrick

28 days ago

User 1: Let's check Kevin's user profile first to see if the Project Planner is visible.

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Lonna

1 months ago

Let's check Kevin's user profile first to see if the Project Planner is visible.

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Ira

2 months ago

Another option could be to ensure that Kevin does not have a Permission Control record for the 'Project Planner View' permission.

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Carlene

2 months ago

Option B seems like the way to go. If Kevin has that 'Project Planner View' permission, it would explain why he can see the tab, even though he's not a Project Manager.

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Lashawn

2 months ago

I agree with Britt. If Kevin is not assigned to that Permission Set, then the Project Planner tab should not be visible to him.

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Britt

2 months ago

I think we should check if Kevin is assigned to the Project Manager Permission Set.

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