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Blue Prism Exam ARA02 Topic 1 Question 27 Discussion

Actual exam question for Blue Prism's ARA02 exam
Question #: 27
Topic #: 1
[All ARA02 Questions]

Which two of the following should be defined as part of the Service Model? (Choose all that apply.)

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Suggested Answer: A, D

According to the result from [Service Model - Blue Prism Community Site], two elements that should be defined as part of the Service Model are the engagement model required to support operational processes, and the management, reporting, scheduling and referral handling processes for BAU. The Service Model covers how to support operational processes while defining the management, reporting, scheduling and referral handling processes for business as usual. The other statements given are not elements of the Service Model, but rather elements of other foundations such as Technology or Vision. Reference: [Service Model - Blue Prism Community Site]


by Ronald at Jul 18, 2024, 04:31 PM

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Nadine
4 months ago
I'm just going to blindly select B and D. If I'm wrong, I can always blame the question writer for being too vague. *rolls eyes*
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Taryn
3 months ago
I'm not sure, but I'll go with B and D as well.
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Linwood
3 months ago
I agree, those seem like important aspects of the Service Model.
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Lynette
3 months ago
I think B and D are the right choices.
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Rodolfo
4 months ago
This question is a real head-scratcher! I'm going to guess A and C. Sounds like the kind of curveball they'd throw at us. *laughs*
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Tamesha
4 months ago
Hmm, this one's tricky. I'm leaning towards B and D. The technical environment is definitely part of the Service Model, right? And the management processes, of course.
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Lelia
3 months ago
Yeah, I think focusing on B and D is a safe bet. They are key components of the Service Model.
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Tayna
3 months ago
I'm not sure about A and C. They seem important, but maybe not as critical as B and D.
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Catalina
3 months ago
I agree, D is important too. Management processes are crucial for operational efficiency.
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Fernanda
3 months ago
I think B is a good choice. We need a scalable technical environment for the Service Model.
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Lai
4 months ago
I'm not too sure about B. Isn't the technical environment more of an Infrastructure thing? I'd go with C and D.
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Alysa
4 months ago
I agree, but C and D are also crucial for aligning with corporate strategy and managing processes.
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Erinn
4 months ago
I think B is important for scalability.
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Jimmie
4 months ago
I believe B should also be included. Having a scalable technical environment is essential for long-term success.
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Catrice
4 months ago
I agree with Joseph. A is important for operational processes and C is crucial for aligning with corporate strategy.
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Abel
4 months ago
A and D seem like the obvious choices here. The engagement model and management processes are key parts of the Service Model.
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Maia
4 months ago
D) The management, reporting, scheduling and referral handling processes for BAU
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Edelmira
4 months ago
A) The engagement model required to support operational processes
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Joseph
5 months ago
I think A and C should be defined as part of the Service Model.
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