Look at this flow diagram from the Main Page of a process in Process Studio:
Thinking about the standard Blue Prism Process Templates, what is wrong with how this Mam Page is handling exceptions?
Tagging Exception Items:
By calling the Exception Stage details and tagging them to the item before marking it as an exception, it ensures that detailed information about the exception is captured and can be viewed later. This helps in identifying the cause of the exception and provides valuable context.
Stage Logging:
Enabling stage logging within each exception properties ensures that all exception details are logged. This allows the Process Controller to view detailed exception information from the session logs, providing a comprehensive view of what went wrong.
Benefits:
These two approaches ensure that exception details are both tagged to the work queue items and logged in the session logs, making it easier for the Process Controller to review and analyze exceptions from different interfaces within Blue Prism.
Blue Prism documentation on exception handling, tagging, and logging.
Pauline
10 hours ago