BICSI Exam RCDDv14 Topic 8 Question 10 Discussion

Actual exam question for BICSI's RCDDv14 exam

Question #: 10
Topic #: 8

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented1?

AProgram quality standards

CCustomer management plan

CBenefits management plan

DBenefits sustainment plan

Show Suggested Answer

Suggested Answer: C, C

by Margart at Aug 18, 2022, 04:02 PM

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