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BCS PC-BA-FBA-20 Exam Questions
- Topic 1: What is Business Analysis: This section of the exam measures the skills of Business Analysts and covers the fundamental principles of business analysis. Candidates will learn about the business change lifecycle and key principles such as focusing on root causes instead of symptoms, considering multiple options, and ensuring feasible requirements. One essential skill assessed is understanding the scope and responsibilities of business analysts in various organizations.
- Topic 2: The Competencies of a Business Analyst: This section of the exam measures the skills of Junior Business Analysts and explores the key competencies required for success. It introduces the concept of a T-shaped professional, emphasizing expertise in business analysis while maintaining a broad range of supporting skills. Candidates must also understand the three key competency areas: personal qualities, business knowledge, and professional techniques. One key skill assessed is identifying how these competencies contribute to successful business analysis.
- Topic 3: The Strategic Context for Business Analysis: This section of the exam measures the skills of Business Analysts and focuses on the strategic aspects of business analysis. Candidates must analyze external factors using the PESTLE framework and internal strategies through the VMOST technique. The syllabus also includes a SWOT analysis for identifying business strengths, weaknesses, opportunities, and threats. One critical skill assessed is evaluating an organization’s business strategy and aligning business analysis with corporate objectives.
- Topic 4: The Business Analysis Service Framework: This section of the exam measures the skills of Project Managers and outlines the Business Analysis Service Framework (BASF). Candidates will learn about essential activities, including situation investigation, feasibility assessment, business process improvement, stakeholder engagement, and change management. One key skill tested is recognizing the role of business analysts in different project phases.
- Topic 5: Investigating the Business Situation: This section of the exam measures the skills of Business Analysts and covers various techniques for analyzing business situations. Candidates must be familiar with methods such as workshops, observation, interviews, prototyping, and surveys. These techniques help in gathering stakeholder perspectives and understanding organizational challenges. One essential skill tested is selecting the most effective technique based on the business context.
- Topic 6: Analyzing and Managing Stakeholders: This section of the exam measures the skills of Change Managers and emphasizes stakeholder management techniques. Candidates must identify stakeholder categories using the stakeholder wheel and apply tools like the Power/Interest Grid to determine engagement strategies. The RACI matrix is also introduced for defining stakeholder responsibilities. One key skill assessed is mapping stakeholders and determining their level of influence and engagement.
- Topic 7: Improving Business Services and Processes: This section of the exam measures the skills of Business Analysts and focuses on business process improvement. Candidates must understand business process hierarchy, event-response models, and actor-task analysis. The syllabus also introduces techniques such as SIPOC, value chain analysis, and process modeling. One essential skill tested is analyzing business processes to identify inefficiencies and recommend improvements.
- Topic 8: Defining the Solution: This section of the exam measures the skills of Business Analysts and focuses on identifying gaps between current and target business states. Candidates must use techniques such as gap analysis and the POPIT™ framework. The syllabus also covers the process of developing solution options through brainstorming and creative thinking. One key skill assessed is formulating viable solutions that align with business needs.
- Topic 9: Making the Business Case: This section of the exam measures the skills of Project Managers and emphasizes the importance of business case development. Candidates must assess feasibility from business, technical, and financial perspectives. The syllabus introduces business case structure, investment appraisal techniques, and Agile considerations. One critical skill tested is evaluating and presenting a compelling business case to decision-makers.
- Topic 10: Establishing the Requirements: This section of the exam measures the skills of Business Analysts and covers requirements engineering (RE) processes. Candidates must recognize different requirement types, including business, functional, and non-functional requirements. The syllabus also covers elicitation techniques such as interviews, workshops, and prototyping. One essential skill assessed is gathering and defining high-quality business requirements.
- Topic 11: Documenting and Modeling Requirements: This section of the exam measures the skills of Business Analysts and introduces methods for structuring and documenting requirements. Candidates must be familiar with text-based and diagrammatic techniques such as use-case models, data models, and business process models. One key skill tested is creating comprehensive and clear documentation that supports business solutions.
- Topic 12: Validating and Managing Requirements: This section of the exam measures the skills of Business Analysts and focuses on requirement validation and change control. Candidates must understand traceability concepts, horizontal and vertical tracking, and how to manage requirement changes. One essential skill tested is ensuring that requirements remain accurate and aligned with business objectives throughout the project lifecycle.
- Topic 13: Delivering the Requirements: This section of the exam measures the skills of Project Managers and covers different software development lifecycles, including Waterfall, V-Model, Incremental, and Agile approaches. Candidates must understand the advantages and disadvantages of each lifecycle. One key skill assessed is selecting the appropriate delivery model based on project requirements.
- Topic 14: Delivering the Business Solution: This section of the exam measures the skills of Business Analysts and focuses on the business change lifecycle. Candidates must understand the role of the analyst in design, development, testing, and implementation. The syllabus also introduces transition and migration strategies, such as phased and big-bang rollouts. One critical skill assessed is managing change effectively to ensure a smooth transition to new business solutions.
Free BCS PC-BA-FBA-20 Exam Actual Questions
Note: Premium Questions for PC-BA-FBA-20 were last updated On Feb. 03, 2025 (see below)
What is the first step in the gap analysis process?
Gap analysis is a structured process used to identify the differences between the current state (as-is) and the desired future state (to-be). The first step in this process involves understanding the current situation.
Key Steps in Gap Analysis:
Assemble representations of the existing situation: This involves documenting the current state, including processes, systems, and capabilities.
Compare representations of the existing and target situations: After understanding the current state, it is compared with the desired future state to identify gaps.
Identify gaps to be addressed: Once gaps are identified, they are prioritized based on their impact and feasibility.
Consider possible actions to address the gaps: Finally, potential solutions or actions are developed to bridge the identified gaps.
Evaluation of Each Option:
A . Assemble representations of existing situation: Understanding the current state is the foundational step in gap analysis. Without this, there is no baseline for comparison. Conclusion: This is correct .
B . Consider possible actions to address the gaps: This is a later step in the process, not the first. Conclusion: This is not correct .
C . Compare representations of the existing and target situations: Comparison occurs after the current state has been documented. Conclusion: This is not correct .
D . Identify gaps to be addressed: Identifying gaps follows the documentation and comparison steps. Conclusion: This is not correct .
Final Recommendation:
The first step in the gap analysis process is: A . Assemble representations of existing situation.
Which of the following statements is FALSE in relation to the hierarchy of requirements?
The hierarchy of requirements organizes requirements into levels (e.g., business needs, stakeholder requirements, solution requirements) to ensure alignment and traceability. Let's evaluate each statement to determine which is false .
Key Characteristics of the Requirements Hierarchy:
Linking Requirements: The hierarchy ensures that detailed requirements are connected to higher-level business needs and objectives.
Order of Development: The hierarchy does not dictate the sequence in which requirements should be developed; it focuses on relationships and dependencies.
Driven by Strategy: Requirements are derived from the organization's values, strategy, and objectives.
Traceability: The hierarchy links different types of requirements to ensure consistency and alignment.
Evaluation of Each Statement:
A . The requirements hierarchy enables detailed requirements to be linked to the business need: This is true; the hierarchy ensures traceability between high-level and detailed requirements. Conclusion: This is true .
B . The requirements hierarchy shows the order in which requirements should be developed: The hierarchy does not specify the development order; it focuses on relationships and dependencies. Conclusion: This is false .
C . Requirements are driven by the organisation's values, strategy and objectives: This is true; requirements must align with organizational goals. Conclusion: This is true .
D . The requirements hierarchy links different requirements to each other: This is true; the hierarchy ensures traceability and alignment across levels. Conclusion: This is true .
Final Recommendation:
The false statement is: B . The requirements hierarchy shows the order in which requirements should be developed.
What is a purpose of Agile requirements validation?
Agile requirements validation ensures that requirements are clear, feasible, and actionable before they are implemented in an iteration. This aligns with Agile principles of delivering value incrementally and avoiding waste.
Key Considerations:
Accurate Estimation for Sprint Planning: While estimation is important, it is not the primary purpose of requirements validation.
Correctness of Backlog Items: Ensuring correctness is part of validation but applies to all backlog items, not just those allocated to an iteration.
Testing Requirements: Testing occurs during or after development, not as part of validation.
Readiness for Development: Validation ensures that requirements are well-defined, understood, and feasible before they are developed.
Evaluation of Each Option:
A . To ensure estimation for sprint planning is accurate: Estimation accuracy is important but not the primary purpose of validation. Conclusion: This is not correct .
B . To ensure any requirements added to the backlog are correct: Correctness applies to all backlog items, not just those allocated to an iteration. Conclusion: This is not correct .
C . To ensure that requirements allocated to an iteration have been tested: Testing occurs after development, not during validation. Conclusion: This is not correct .
D . To ensure any requirements allocated to an iteration are ready to be developed: This is the primary purpose of Agile requirements validation---to ensure requirements are clear, actionable, and feasible before development begins. Conclusion: This is correct .
Final Recommendation:
The purpose of Agile requirements validation is: D . To ensure any requirements allocated to an iteration are ready to be developed.
What is the PRIMARY purpose of a benefits plan?
A benefits plan outlines how the anticipated benefits of a project or change initiative will be achieved, tracked, and managed. Its primary purpose is to ensure that benefits are realized as planned.
Key Considerations:
Tracking Changes to Requirements: A benefits plan focuses on benefits realization, not changes to requirements.
Quantifying Intangible Benefits: While intangible benefits may be included, the primary focus is on managing all benefits, tangible and intangible.
Tracking and Managing Benefits Realisation: The benefits plan provides a structured approach to monitor progress and ensure benefits are delivered.
Publishing to Shareholders: While stakeholders may review the plan, its primary purpose is internal management, not external communication.
Evaluation of Each Option:
A . It provides a firm basis for tracking the benefits of making changes to requirements: The benefits plan focuses on overall benefits realization, not specifically on changes to requirements. Conclusion: This is not correct .
B . It quantifies intangible benefits that could not be quantified when the business case was presented: While intangible benefits may be included, this is not the primary purpose of the plan. Conclusion: This is not correct .
C . It provides a firm basis for tracking the business benefits and managing their realisation: This accurately describes the primary purpose of a benefits plan. Conclusion: This is correct .
D . It is published to shareholders to show that their investment made will result in tangible benefits for the organisation: The benefits plan is primarily for internal use, not external reporting. Conclusion: This is not correct .
Final Recommendation:
The primary purpose of a benefits plan is: C . It provides a firm basis for tracking the business benefits and managing their realisation.
A business analyst needs to elicit, analyse and define requirements carefully in order to provide a firm basis for developing business and software solutions.
What SHOULD system performance be categorised as?
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