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BCS Exam BAP18 Topic 2 Question 32 Discussion

Actual exam question for BCS's BAP18 exam
Question #: 32
Topic #: 2
[All BAP18 Questions]

A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following:

* The time to deliver orders for products

* Consumer satisfaction with products.

* Wastage in product production.

* The qualifications of production employees

Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

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Suggested Answer: B

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