A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model
Four activities to be included in the Business Activity Model (BAM) are given below:
a) Lend books
b) Establish licensing arrangements with publishers.
c) Define lending policies
d) Monitor lending usage
What will be the dependencies between these activities on the BAM?
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