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Avixa Exam CTS Topic 4 Question 14 Discussion

Actual exam question for Avixa's CTS exam
Question #: 14
Topic #: 4
[All CTS Questions]

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?

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Suggested Answer: D

The best immediate workaround is to patch the input directly to the output, bypassing the switcher. This allows the system to continue functioning while a more permanent solution is found. It ensures that the client experiences minimal downtime and disruption. Changing the power supply or replacing the switcher are also viable options, but they may take more time and resources. Calling the manufacturer for support can also be part of the solution process, but it doesn't provide an immediate workaround.


by Lon at Oct 24, 2024, 08:20 PM

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Lynda
3 months ago
This is a classic case of 'have you tried turning it off and back on again?' I bet a simple power cycle would do the trick! Though option D does sound like a fun way to MacGyver a solution. Where's my duct tape?
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Ivette
2 months ago
D) patch the Input to the output, bypassing the switcher
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Louis
3 months ago
B) change the power supply of the faulty unit
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Bambi
3 months ago
A) call the manufacturer for support
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Omer
3 months ago
Hmm, I'm not sure about option D. Bypassing the switcher entirely could create more problems down the line. I'd recommend option C - bring in a replacement switcher. It may take a bit more time, but it's the most reliable long-term solution.
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Theola
3 months ago
I'd say option B is the way to go. Changing the power supply might be the fix they need, and it's a lot less work than bringing in a whole new switcher. Plus, the client will appreciate you taking the time to actually diagnose and repair the issue.
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Judy
3 months ago
D) patch the Input to the output, bypassing the switcher
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Benton
3 months ago
I agree, changing the power supply seems like the most efficient solution.
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Karl
3 months ago
B) change the power supply of the faulty unit
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Colette
3 months ago
A) call the manufacturer for support
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Gabriele
4 months ago
Definitely go with option D. Patch the input to the output, that's the quickest and easiest way to get the client's system up and running again. No need to wait for manufacturer support or swap out the whole unit.
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Sharika
3 months ago
User 3: Patching the input to the output sounds like the best workaround in this situation.
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Alishia
3 months ago
User 2: Agreed, no need to wait for manufacturer support or replace the whole unit.
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Carlton
3 months ago
User 1: Let's just patch the input to the output, it's the fastest solution.
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Justine
5 months ago
I agree with Kaitlyn, contacting the manufacturer would be the most reliable option.
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Kaitlyn
5 months ago
I think the best workaround is to call the manufacturer for support.
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