Avixa Exam CTS Topic 4 Question 14 Discussion

Actual exam question for Avixa's CTS exam

Question #: 14
Topic #: 4

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?

Acall the manufacturer for support

Bchange the power supply of the faulty unit

Cbring in another switcher to replace the broken one

Dpatch the Input to the output, bypassing the switcher

Show Suggested Answer

Suggested Answer: D

The best immediate workaround is to patch the input directly to the output, bypassing the switcher. This allows the system to continue functioning while a more permanent solution is found. It ensures that the client experiences minimal downtime and disruption. Changing the power supply or replacing the switcher are also viable options, but they may take more time and resources. Calling the manufacturer for support can also be part of the solution process, but it doesn't provide an immediate workaround.

by Lon at Oct 24, 2024, 08:20 PM

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Gabriele

6 days ago

Definitely go with option D. Patch the input to the output, that's the quickest and easiest way to get the client's system up and running again. No need to wait for manufacturer support or swap out the whole unit.

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Justine

29 days ago

I agree with Kaitlyn, contacting the manufacturer would be the most reliable option.

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Kaitlyn

29 days ago

I think the best workaround is to call the manufacturer for support.

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