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  • 7392X: Avaya Aura Call Center Elite Implementation Exam

Avaya 7392X Exam Questions

Exam Name: Avaya Aura Call Center Elite Implementation Exam
Exam Code: 7392X
Related Certification(s): Avaya Certified Implementation Specialist ACIS Certification
Certification Provider: Avaya
Actual Exam Duration: 90 Minutes
Number of 7392X practice questions in our database: 63 (updated: Nov. 17, 2024)
Expected 7392X Exam Topics, as suggested by Avaya :
  • Topic 1: Hardware Components of Avaya Aura Call Center Elite: This topic covers the essential components of Avaya Aura Call Center Elite, including detailed descriptions of necessary components for basic Avaya Aura Call Center Elite system. It measures the ability of an Implementation Specialist to understand and deploy the required hardware accurately.
  • Topic 2: Communication Manager Features: The 7392X exam topic focuses on call center functions and features within Avaya Aura Communication Manager, including activation of system-wide and licensed features. This topic assesses the expertise of an Avaya implementation specialist in leveraging these capabilities to optimize call center performance and functionality.
  • Topic 3: Dialing and Routing Calls: It explores dialing features, routing methods, and configurations for Avaya Aura Call Center Elite, including call permissions, hunt groups, and announcements. It measures the proficiency of an aspiring Avaya implementation specialist in managing call flows and ensuring efficient call distribution.
  • Topic 4: Call Vectors: This 7392X exam topic covers the fundamentals of call vectors and their application in directing call flows using basic vectoring commands. This section evaluates skills of implementation specialist in designing and implementing effective call vector strategies for optimized call handling.
  • Topic 5: Network Routing: The Avaya Aura Call Center Elite Implementation exam topic focuses on network routing principles for expanding call centers and the reporting capabilities of Avaya Aura Communication Manager. It gauges the ability of Avaya implementation specialist to manage and analyze networked call center operations effectively.
  • Topic 6: Avaya Aura Media Server and Announcements: It discusses the configuration and purpose of the Avaya Media Server and its role in managing announcements.
  • Topic 7: Variable Vectors: This topic of the 7392X exam focuses on advanced vectoring features, including vector variables, enhanced commands, and testing procedures. It assesses your proficiency in using these tools to fine-tune call handling and troubleshoot vector-related issues.
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Marget

6 days ago
Vector programming was a big part of the exam. Practice writing and interpreting vector commands, especially for complex call flows.
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Erasmo

7 days ago
Avaya certification achieved! Pass4Success made it possible with their relevant exam questions. Thank you!
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Tresa

8 days ago
Excited to announce that I passed the Avaya Aura Call Center Elite Implementation Exam. The Pass4Success practice questions were very useful. One question that I found difficult was about the steps to configure agent login IDs. I wasn't sure about the correct sequence, but I still succeeded.
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Rolande

23 days ago
I passed the Avaya Aura Call Center Elite Implementation Exam, thanks to the practice questions from Pass4Success. There was a challenging question on configuring announcements in vectors. I was unsure about the exact command syntax, but I managed to pass.
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Clorinda

1 months ago
Expect questions on Call Center Elite reporting. Study the different types of reports and what information they provide - it's crucial for the exam.
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Azalee

1 months ago
Happy to share that I passed the Avaya Aura Call Center Elite Implementation Exam. The Pass4Success practice questions were spot on. One question that gave me pause was about setting up skill-based routing. I wasn't confident about the exact parameters, but it worked out in the end.
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Ruth

2 months ago
Cleared the Avaya exam today. Pass4Success materials were crucial for my quick prep. Grateful!
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Dante

2 months ago
The exam tested my knowledge of skill-based routing. Make sure you understand how to assign skills to agents and how they affect call distribution.
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Charlie

2 months ago
Just cleared the Avaya Aura Call Center Elite Implementation Exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question on the integration of call center applications with Avaya Aura. I was unsure about the specific API used, but I still passed.
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Edgar

2 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Thanks to Pass4Success for the spot-on practice questions. Be ready for questions on VDN configuration - know how to set up vector directories and their properties.
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Rodolfo

2 months ago
I recently passed the Avaya Aura Call Center Elite Implementation Exam, and I must say that the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring vector routing tables. I wasn't entirely sure about the correct sequence of steps, but I managed to get through it.
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Delpha

2 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Thanks Pass4Success for the spot-on practice questions. Lifesaver!
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Marva

5 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Be prepared for questions on Call Vector programming. You'll likely encounter scenario-based problems where you need to design efficient call flows. Focus on understanding VDN-to-Vector relationships and conditional branching. Thanks to Pass4Success for their spot-on practice questions that helped me prepare quickly!
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Free Avaya 7392X Exam Actual Questions

Note: Premium Questions for 7392X were last updated On Nov. 17, 2024 (see below)

Question #1

Which property of the SET command makes the command unique when dealing with variables?

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Correct Answer: A

Question #2

In an Expert Agent Selection (EAS) Call Center, the customer wants queued calls to be answered by the agent that has been available the longest. Skill level is not be taken into account when routing the queued calls to an agent.

To meet this requirement, to which type of call distribution method should the hunt group> be configured?

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Correct Answer: B

Administering Avaya Aura Call Center Features 6.0 page 224

Question #3

To improve call handling and agent productivity you set up a vector using Look Ahead Interflow to check if the remote site can accept a call and has an agent available. You only want to interflow calls that are at the top two positions queue.

Which command would be entered in the vector to accomplish this?

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Correct Answer: D

Question #4

Which component handles the featured of Avaya Aura Call Center Elite?

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Correct Answer: B

Question #5

If an agent has the skills to handle one call:

Under the skill level handling preference, which o( the calls will the agent handle first?

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Correct Answer: A

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