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  • 7392X: Avaya Aura Call Center Elite Implementation Exam

Avaya 7392X Exam Questions

Exam Name: Avaya Aura Call Center Elite Implementation Exam
Exam Code: 7392X
Related Certification(s): Avaya Certified Implementation Specialist ACIS Certification
Certification Provider: Avaya
Actual Exam Duration: 90 Minutes
Number of 7392X practice questions in our database: 63 (updated: Apr. 06, 2025)
Expected 7392X Exam Topics, as suggested by Avaya :
  • Topic 1: Hardware Components of Avaya Aura Call Center Elite: This topic covers the essential components of Avaya Aura Call Center Elite, including detailed descriptions of necessary components for basic Avaya Aura Call Center Elite system. It measures the ability of an Implementation Specialist to understand and deploy the required hardware accurately.
  • Topic 2: Communication Manager Features: The 7392X exam topic focuses on call center functions and features within Avaya Aura Communication Manager, including activation of system-wide and licensed features. This topic assesses the expertise of an Avaya implementation specialist in leveraging these capabilities to optimize call center performance and functionality.
  • Topic 3: Dialing and Routing Calls: It explores dialing features, routing methods, and configurations for Avaya Aura Call Center Elite, including call permissions, hunt groups, and announcements. It measures the proficiency of an aspiring Avaya implementation specialist in managing call flows and ensuring efficient call distribution.
  • Topic 4: Call Vectors: This 7392X exam topic covers the fundamentals of call vectors and their application in directing call flows using basic vectoring commands. This section evaluates skills of implementation specialist in designing and implementing effective call vector strategies for optimized call handling.
  • Topic 5: Network Routing: The Avaya Aura Call Center Elite Implementation exam topic focuses on network routing principles for expanding call centers and the reporting capabilities of Avaya Aura Communication Manager. It gauges the ability of Avaya implementation specialist to manage and analyze networked call center operations effectively.
  • Topic 6: Avaya Aura Media Server and Announcements: It discusses the configuration and purpose of the Avaya Media Server and its role in managing announcements.
  • Topic 7: Variable Vectors: This topic of the 7392X exam focuses on advanced vectoring features, including vector variables, enhanced commands, and testing procedures. It assesses your proficiency in using these tools to fine-tune call handling and troubleshoot vector-related issues.
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Alica

6 days ago
Passed the Avaya Aura exam today. Couldn't have done it without Pass4Success's timely prep resources!
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Francesco

14 days ago
Pass4Success really helped me prepare for questions on system administration. Know how to manage user accounts, permissions, and system settings.
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Remedios

29 days ago
Expect questions on call treatments. Understand how to configure and apply different treatments like music-on-hold and announcements.
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Martina

1 months ago
Just became Avaya Certified! Pass4Success's materials were spot-on for the actual exam. Thanks a bunch!
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Tiffiny

1 months ago
The exam tested knowledge on supervisor features. Be familiar with configuring and using tools like Service Observing and Assist.
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Lili

2 months ago
Thanks to Pass4Success, I was well-prepared for questions on queue management. Know how to configure and optimize call queues for different scenarios.
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Georgeanna

2 months ago
Aced the Avaya certification! Pass4Success's exam questions were incredibly helpful for last-minute study.
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Brande

2 months ago
Network call routing was featured prominently. Study how calls are routed across multiple locations in a networked environment.
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Catalina

3 months ago
I passed the Avaya Aura Call Center Elite Implementation Exam, and the Pass4Success practice questions were a big help. There was a question on setting up call center routing policies that I found challenging. I wasn't sure about the exact parameters, but I managed to pass.
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Sarina

3 months ago
Make sure you understand call priority levels. The exam asked about how to set and manage call priorities in vectors and skills.
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Elbert

3 months ago
Success on the Avaya Call Center Elite exam! Pass4Success provided exactly what I needed to prepare efficiently.
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Rosendo

3 months ago
The exam covered a lot on announcements. Be prepared to answer questions about configuring and managing recorded announcements in the system.
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Thomasena

4 months ago
Passed the exam thanks to Pass4Success! Their practice tests really helped with questions on agent states. Know the different agent states and how they impact call handling.
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Alesia

4 months ago
Thrilled to have passed the Avaya Aura Call Center Elite Implementation Exam. The Pass4Success practice questions were invaluable. One question that puzzled me was about configuring call center reports. I wasn't sure about the specific report types, but I still passed.
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Antonio

4 months ago
Passed the Avaya Aura exam with flying colors. Pass4Success, you're the real MVP for rapid preparation!
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Leigha

4 months ago
Don't overlook CMS administration. The exam asked about configuring and managing Call Management System - it's an important topic to review.
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Dorothy

4 months ago
I successfully passed the Avaya Aura Call Center Elite Implementation Exam. The practice questions from Pass4Success were a great help. There was a question about setting up call vectoring that I found tricky. I wasn't sure about the exact commands, but I managed to pass.
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Marget

5 months ago
Vector programming was a big part of the exam. Practice writing and interpreting vector commands, especially for complex call flows.
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Erasmo

5 months ago
Avaya certification achieved! Pass4Success made it possible with their relevant exam questions. Thank you!
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Tresa

5 months ago
Excited to announce that I passed the Avaya Aura Call Center Elite Implementation Exam. The Pass4Success practice questions were very useful. One question that I found difficult was about the steps to configure agent login IDs. I wasn't sure about the correct sequence, but I still succeeded.
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Rolande

5 months ago
I passed the Avaya Aura Call Center Elite Implementation Exam, thanks to the practice questions from Pass4Success. There was a challenging question on configuring announcements in vectors. I was unsure about the exact command syntax, but I managed to pass.
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Clorinda

6 months ago
Expect questions on Call Center Elite reporting. Study the different types of reports and what information they provide - it's crucial for the exam.
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Azalee

6 months ago
Happy to share that I passed the Avaya Aura Call Center Elite Implementation Exam. The Pass4Success practice questions were spot on. One question that gave me pause was about setting up skill-based routing. I wasn't confident about the exact parameters, but it worked out in the end.
upvoted 0 times
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Ruth

6 months ago
Cleared the Avaya exam today. Pass4Success materials were crucial for my quick prep. Grateful!
upvoted 0 times
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Dante

6 months ago
The exam tested my knowledge of skill-based routing. Make sure you understand how to assign skills to agents and how they affect call distribution.
upvoted 0 times
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Charlie

6 months ago
Just cleared the Avaya Aura Call Center Elite Implementation Exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question on the integration of call center applications with Avaya Aura. I was unsure about the specific API used, but I still passed.
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Edgar

7 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Thanks to Pass4Success for the spot-on practice questions. Be ready for questions on VDN configuration - know how to set up vector directories and their properties.
upvoted 0 times
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Rodolfo

7 months ago
I recently passed the Avaya Aura Call Center Elite Implementation Exam, and I must say that the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring vector routing tables. I wasn't entirely sure about the correct sequence of steps, but I managed to get through it.
upvoted 0 times
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Delpha

7 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Thanks Pass4Success for the spot-on practice questions. Lifesaver!
upvoted 0 times
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Marva

9 months ago
Just passed the Avaya Aura Call Center Elite Implementation Exam! Be prepared for questions on Call Vector programming. You'll likely encounter scenario-based problems where you need to design efficient call flows. Focus on understanding VDN-to-Vector relationships and conditional branching. Thanks to Pass4Success for their spot-on practice questions that helped me prepare quickly!
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Free Avaya 7392X Exam Actual Questions

Note: Premium Questions for 7392X were last updated On Apr. 06, 2025 (see below)

Question #1

Refer to the exhibit.

The diagram shows three VQNs, with VDN override and VDN variables. The call first arrives into VDN 1 and ends up on VDN 3.

Which announcement is played at step five?

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Correct Answer: A

Question #2

When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)

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Correct Answer: A, B, E

Programming Call Vectors in Avaya Aura Call Center 6.0 Page 205

Question #3

Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)

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Correct Answer: B, E

Avaya Aura Call Center 6.0 Overview Page 20

Question #4

Direct Agent calls are not getting counted correctly In the Call Management System (CMS). What must be administered so that Direct Agent calls are measured properly?

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Correct Answer: A

Question #5

Which three- Vector Directory Number (VON) parameters are associated with the active VDN? (Choose three.)

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Correct Answer: A, C, D

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