Avaya Exam 78200X Topic 8 Question 21 Discussion

Actual exam question for Avaya's 78200X exam

Question #: 21
Topic #: 8

Which statement is an example of ''Top Down Troubleshooting'' with an IP Phone that is not working?

ACheck the IP Phone configuration and confirm that the gateway IP address is present.

BPing the telephone, and if successful, try to call it.

CSwap out the telephone patch cord, and if the telephone boots up, call the telephone.

DListen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.

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Suggested Answer: D

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by Roslyn at May 07, 2022, 10:40 AM

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