Avaya Exam 7750X Topic 2 Question 2 Discussion

Actual exam question for Avaya's 7750X exam

Question #: 2
Topic #: 2

Which two statements about Database integration in the IP Office Contact Center are true? (Choose two.)

ACustomers are directed to agents dependent on the agents priority.

BCustomers are directed to agents dependent on the information they input.

CCustomers are directed to agents dependent on time of day.

DCustomers are directedto agents dependent on number they are calling from.

Show Suggested Answer

Suggested Answer: C, D

by Candida at May 09, 2022, 05:02 AM

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