Avaya Exam 7495X Topic 2 Question 22 Discussion

Actual exam question for Avaya's 7495X exam

Question #: 22
Topic #: 2

Once the Incoming email is downloaded by the email snap-In, which component does Omnlchannel Controller then contact to model the email work Item?

AOmnichannel Controller contacts WA to create a work Hem inside Avaya Oceana* and WA models the email Interaction work item.

BOmnichannel Controller contacts UCM to create a work Item inside Avaya Oceana and UCM models the email Interaction work Item.

COmnlchannel Controller contacts ED to create a work Item Inside Avaya Oceana and ED model-, the email Interaction work item.

DOmnichannel Controller contacts UCA to create a work Item Inside Avaya Oceana and UCA models the email interaction work Item.

Show Suggested Answer

Suggested Answer: B

by Rolland at May 05, 2022, 01:23 PM

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