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Avaya Exam 7392X Topic 1 Question 51 Discussion
Actual exam question for
Avaya's
7392X exam
Question #: 51
Topic #: 1
[All 7392X Questions]
Topic #: 1
A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered by agents. These call types will be defined by the customer.
Which call center feature can the customer use to track their defined call types?
Suggested Answer:
B
Avaya Aura Call Center Feature Reference 6.0 page 51
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