Avaya Exam 7392X Topic 1 Question 3 Discussion

Actual exam question for Avaya's 7392X exam

Question #: 3
Topic #: 1

A call center operations manager wants agents to manually enter a code to identify the reason for being in auxiliary (AUX) work status.

Which feature must be activated on the system-parameters customer-options to allow this?

ACall Work Codes

BAuthorization Codes

CReason Codes

DAUX State Codes

Show Suggested Answer

Suggested Answer: C

by Sheron at May 05, 2022, 05:14 AM

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