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Avaya Exam 7392X Topic 1 Question 27 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 27
Topic #: 1
[All 7392X Questions]

A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.

Which feature would you suggest when the call center offers a survey to the people who have called?

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Suggested Answer: A

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