Avaya Exam 7392X Topic 1 Question 10 Discussion

Actual exam question for Avaya's 7392X exam

Question #: 10
Topic #: 1

An Elite Call Center agent is assigned the following Skills:

And the Call Handling Preference is configured as Greatest Need.

Which of the culls will the agent handle first under the greatest need handling preference?

ASkill 4 Call

BSkill 2 Call

CSkill 1 Call

DSkill 3 Call

Show Suggested Answer

Suggested Answer: A

by Paris at May 07, 2022, 01:25 PM

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