Avaya Exam 7304 Topic 2 Question 5 Discussion

Actual exam question for Avaya's 7304 exam

Question #: 5
Topic #: 2

Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.

What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?

AThe caller is not an Avaya CallPilot user.

BThe transcriber is using My CallPilot instead of a Telset.

CThe caller does not provide an answer within a specified time.

DThe invalid answer handling is not set to Transfer to Revert Directory Number.

Show Suggested Answer

Suggested Answer: C

by Evangelina at Dec 23, 2022, 11:26 AM

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