Avaya Exam 72301X Topic 4 Question 46 Discussion

Actual exam question for Avaya's 72301X exam

Question #: 46
Topic #: 4

[All 72301X Questions]

When a customer calls voicemail to retrieve their messages they hear ''Hello, to access your mailbox...''

instead of the users named followed by ''please enter your password...''.

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura

Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into

AAM.

How can this problem be fixed?

AChange clid-numbering 0 SAT form to send the correct CLID.

BUsing AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID
modification rule to correct the incoming CLID format.

CIn Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

DHaving identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public,
change public-unknown-numbering 0 SAT form, to send the correct CLID.

Show Suggested Answer

Suggested Answer: D

by Dick at Dec 09, 2024, 03:17 AM

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Leslie

1 days ago

I agree with Yvette, that seems like the most straightforward solution.

upvoted 0 times

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Yvette

6 days ago

I think the problem can be fixed by changing clid-numbering 0 SAT form to send the correct CLID.

upvoted 0 times

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