Avaya Exam 72301X Topic 2 Question 44 Discussion

Actual exam question for Avaya's 72301X exam

Question #: 44
Topic #: 2

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

AList trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server

BtraceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE

CtraceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager

DtraceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

Show Suggested Answer

Suggested Answer: B

by Rodolfo at Oct 18, 2024, 10:38 PM

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Maryrose

3 days ago

I agree with Alyce. It makes sense that misconfigured PPM would cause the remote worker users to not see their feature buttons.

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Alyce

7 days ago

I think the correct answer is A) List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server.

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