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Avaya Exam 6211 Topic 7 Question 58 Discussion

Actual exam question for Avaya's 6211 exam
Question #: 58
Topic #: 7
[All 6211 Questions]

You have been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. You must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added through the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?

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Suggested Answer: A

Contribute your Thoughts:

Paris
5 months ago
I had doubts between A and B, but A seems logical for proper report generation.
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Jerlene
6 months ago
I chose A because the customization usually involves linking the multimedia data with the reporting server.
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Josephine
6 months ago
I wasn't sure, but I went with B, adding the CCT server through the CCMA.
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Andra
6 months ago
I think the correct answer is A. You need to assign the CCMM server as a reporting server for the CCMS. It makes the most sense.
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Paris
6 months ago
Yes, especially when it asked about the additional step after adding the CCMM server.
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Charlette
7 months ago
Did anyone find the question on generating outbound and multimedia reports tricky?
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