Avaya Exam 6211 Topic 6 Question 22 Discussion

Actual exam question for Avaya's 6211 exam

Question #: 22
Topic #: 6

During contact handling, agents can create a callback to a customer. Where are the Agent Desktop callback minimum and maximum timers configured?

AAgent Desktop Configuration, Default Closed Reasons

BAgent Desktop Configuration, General Settings

CAgent Desktop Configuration, Resources

DAgent Desktop Configuration, User Settings

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Suggested Answer: D

by Goldie at May 06, 2022, 10:34 AM

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