Avaya Exam 6211 Topic 1 Question 8 Discussion

Actual exam question for Avaya's 6211 exam

Question #: 8
Topic #: 1

In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?

ATreatments given to the customer while waiting for the agent to end the chat session

BTreatments given to the customer while waiting for the agent to join the chat session

CTreatments given to the customer while waiting for the agent to reply in an existing chat session

DTreatments given to the agent while waiting for the customer to join the chat session

Show Suggested Answer

Suggested Answer: B

by Winfred at May 04, 2022, 08:31 AM

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