I'm gonna go with option C. The Multimedia Dashboard just has a nice ring to it, you know? Plus, it sounds like the kind of tool that would handle all that multimedia goodness.
Hmm, I'm not sure about this one. The Contact Center Database Dashboard sounds like it could be a contender too. But the Multimedia Dashboard is probably the safest bet.
The Multimedia Dashboard definitely seems like the correct option here. It's the tool that would display the status counts for each multimedia contact type, right?
Von
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