Avaya Exam 6210 Topic 8 Question 21 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 21
Topic #: 8

You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.

Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?

AAssign an AAD login ID and password to each agent.

BEnable Agent Desktop integration in each agent's Call Presentation Class.

CAssociate a domain user account with each agent.

DAcquire each agent's telephone.

Show Suggested Answer

Suggested Answer: C

by Renea at May 07, 2022, 08:22 AM

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