Avaya Exam 6210 Topic 7 Question 52 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 52
Topic #: 7

[All 6210 Questions]

Which Avaya Aura Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?

AContact Center Manager Server (CCMS)

BAvaya Agent Desktop (AAD)

CContact Center Multimedia (CCMM)

DContact Center Manager Administration (CCMA)

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Suggested Answer: B

by Alisha at Jan 09, 2023, 03:25 AM

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7 days ago

I think the answer is C) Contact Center Multimedia (CCMM). It makes sense for managing internet-based contacts.

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