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Avaya Exam 6210 Topic 6 Question 83 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 83
Topic #: 6
[All 6210 Questions]

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which name convention differentiates multimedia skillsets from voice skillsets?

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Suggested Answer: C

by Tenesha at Aug 22, 2024, 11:39 AM

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Vicki
4 months ago
Oh, good. Another standardized naming convention to memorize. Because we don't have enough of those in IT already.
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Evangelina
3 months ago
I know, it can get overwhelming sometimes with all the different naming conventions to remember.
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Maryanne
3 months ago
D) Multimedia is added to the skillset name.
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Mireya
3 months ago
B) A multimedia prefix is added to the skillset name.
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Jacob
3 months ago
A) A multimedia suffix is added to the skillset name.
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Marguerita
4 months ago
I bet the developers who came up with this naming convention were just looking for a way to make the exam questions more 'multimedia'.
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Pauline
3 months ago
D) Multimedia is added to the skillset name.
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Audra
3 months ago
B) A multimedia prefix is added to the skillset name.
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Kattie
4 months ago
A) A multimedia suffix is added to the skillset name.
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Albina
4 months ago
I think the answer is A) A multimedia suffix is added to the skillset name because it clearly differentiates multimedia skillsets from voice skillsets.
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Dana
4 months ago
I'm not sure, but I think the answer is B) A multimedia prefix is added to the skillset name.
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Omer
4 months ago
I disagree, I believe the answer is D) Multimedia is added to the skillset name.
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Ilda
4 months ago
C sounds like a cop-out. Why complicate things with a separate disposition code when you can just name the skillset appropriately?
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Leonard
4 months ago
B) A multimedia prefix is added to the skillset name.
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Moon
4 months ago
A) A multimedia suffix is added to the skillset name.
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Delpha
5 months ago
I'm going with D. Explicitly adding 'Multimedia' to the skillset name is the most straightforward approach.
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Vincenza
5 months ago
Option B makes more sense to me. A multimedia prefix would be a clearer way to identify those skillsets.
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Carey
4 months ago
Yeah, it would definitely help with organization and clarity.
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Lettie
4 months ago
I agree, a multimedia prefix would make it easier to differentiate skillsets.
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Christa
5 months ago
I think the answer is A) A multimedia suffix is added to the skillset name.
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Raylene
5 months ago
I think the answer is A. A multimedia suffix is the standard way to differentiate multimedia skillsets from voice skillsets in the CCMA.
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Anthony
4 months ago
Definitely, it's important for efficient multimedia routing in contact centers.
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Alline
4 months ago
I think it's a good way to organize skillsets in the CCMA.
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Glory
4 months ago
That makes sense, it helps differentiate between multimedia and voice skillsets.
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Vicente
5 months ago
I agree, A multimedia suffix is added to the skillset name.
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