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Avaya Exam 6210 Topic 3 Question 95 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 95
Topic #: 3

[All 6210 Questions]

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for the Web Communications skillset?

AWC_

BVI_

CPO_

DSM_

Show Suggested Answer

Suggested Answer: D

by Derick at Feb 09, 2025, 02:29 PM

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Rosendo

27 days ago

If you ask me, the correct answer is obviously WC_ because it's the only one that makes sense for a web-based communication skillset. Unless someone's trying to trick us with a secret 'Wizard of Oz' skillset prefix, that is.

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Delpha

10 days ago

Yeah, I agree. It wouldn't make sense to use VI_, PO_, or SM_ for web communications.

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Haydee

13 days ago

I think you're right, WC_ does make the most sense for a web-based skillset.

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Rosendo

1 months ago

SM_ stands for Social Media, right? That's not what we're looking for here. I'm confident it's WC_.

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Rocco

1 months ago

PO_ sounds like it could be for the Postal skillset, but that doesn't really make sense in a contact center. I'm going with WC_.

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Annabelle

11 days ago

Yeah, PO_ does sound more like it would be for Postal. WC_ makes more sense for multimedia routing.

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Fatima

15 days ago

I agree, WC_ seems like the most logical choice for Web Communications.

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Jolene

1 months ago

Hmm, I think it might be VI_ for the Video Intercom skillset. But I could be wrong, it's been a while since I've worked with this stuff.

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Aleisha

1 months ago

I'm not sure, but I think it makes sense that the answer is A) WC_

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Eden

2 months ago

I'm pretty sure it's WC_ for the Web Communications skillset. That's the one we use in our contact center.

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Clorinda

15 days ago

No, it's not VI_. The correct prefix is WC_.

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Marnie

25 days ago

B) VI_

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Junita

1 months ago

Yes, you're correct. It is WC_ for the Web Communications skillset.

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Evan

1 months ago

A) WC_

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Cletus

2 months ago

I agree with Karma, because Web Communications skillset should start with WC_

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Karma

2 months ago

I think the answer is A) WC_

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