Avaya Exam 6210 Topic 1 Question 92 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 92
Topic #: 1

You have been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. You must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added through the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?

AAssign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS).

BAdd the Communication Control Toolkit (CCT) server through the CCMA.

CAdd the Microsoft Exchange server through the CCMA.

DAssign the CCT server as a reporting server for the CCMS.

Show Suggested Answer

Suggested Answer: A

by Felice at Dec 08, 2024, 07:16 PM

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Sharmaine

13 days ago

Wait, do we need to add the Microsoft Exchange server? That's a bit random. I'm sticking with A, just to be safe.

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Carlota

1 days ago

I think A is the right choice, it's about assigning the CCMM server as a reporting server.

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...

1 months ago

Hmm, this seems straightforward. I'd go with option A to assign the CCMM server as a reporting server for the CCMS. Seems like the most logical step to me.

upvoted 0 times