Avaya Exam 6210 Topic 1 Question 15 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 15
Topic #: 1

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.

Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

AOD application steps can include call treatments, such as music or ringback.

BOD allows you to view real-time statistics for each skillset.

CODapplications can provide call routing, such as skill-based routing.

DOD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

Show Suggested Answer

Suggested Answer: B, C, D

by Avery at May 03, 2022, 10:39 AM

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