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Avaya Exam 37820X Topic 5 Question 100 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 100
Topic #: 5
[All 37820X Questions]

Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, D

Contribute your Thoughts:

Melissia
2 months ago
Ah, the age-old battle between user empowerment and admin sanity. I say let them have at it, what's the worst that could happen? *cue maniacal laughter*
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Matt
2 months ago
C and D all the way! I don't trust users with button programming, they'll probably end up setting off the fire alarm or something.
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Margart
1 months ago
I agree, button programming can be risky in the wrong hands.
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Wilda
2 months ago
D) Correct their personal entry in the system directory.
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Gearldine
2 months ago
C) Create personal short codes.
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Ressie
2 months ago
Modifying the personal directory and correcting their own entry? Sounds like a recipe for chaos, but I guess it's better than spamming the poor admin.
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Fannie
1 months ago
C) Create personal short codes.
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Emiko
2 months ago
B) Modify their personal directory.
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Leonard
2 months ago
A) Button programming
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Willard
3 months ago
Button programming and personal short codes? Definitely! That's a game-changer for H&H Ticket's users. No more begging the admin for every little change.
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Twana
1 months ago
It's great that users have more control over their own information and settings now.
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Delpha
2 months ago
D) Correct their personal entry in the system directory
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Britt
2 months ago
B) Modify their personal directory
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Irving
2 months ago
Absolutely! With those features, users can make changes on their own without needing to contact the admin.
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Joanna
2 months ago
C) Create personal short codes
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Loreen
3 months ago
A) Button programming
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Hildred
3 months ago
I agree with Sherly. Those options would definitely help reduce administration requests.
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Sherly
3 months ago
I think the users can program their personal directory and create personal short codes.
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