Avaya Exam 37820X Topic 4 Question 103 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 103
Topic #: 4

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

Aone-X Agent

BAvaya Communicator

CAvaya Agent Desktop

DAgent Desktop Display

Show Suggested Answer

Suggested Answer: B

by Floyd at Jan 13, 2025, 03:01 PM

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1 days ago

I agree with Tamekia, Avaya Agent Desktop makes sense because it uses the Communication Control Toolkit function.

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6 days ago

Agent Desktop Display? Really? That one seems like a wild guess. I'm going with Avaya Communicator.

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10 days ago

I think the answer is C) Avaya Agent Desktop.

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14 days ago

I'm pretty sure it's Avaya Communicator, but I could be wrong. The CCT function sounds like it might be related to that tool.

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