Avaya Exam 37820X Topic 1 Question 92 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 92
Topic #: 1

[All 37820X Questions]

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

AThe Contact Center Manager Server database

BThe Contact Center Manager Administration database

CThe Communication Control Toolkit database

DThe Contact Center Multimedia database

Show Suggested Answer

Suggested Answer: D

by Dulce at Aug 08, 2024, 01:34 AM

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Fabiola

4 months ago

I remember reading that it is actually loaded from the Contact Center Manager Administration database.

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Shantell

5 months ago

I'm not sure, but I think it might be from the Communication Control Toolkit database.

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Annelle

5 months ago

Ha! As if Avaya would make it that easy. I bet it's some obscure database that only the engineers know about. Time to start studying the manual!

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Thora

5 months ago

Hmm, I'm not sure about this one. Maybe I should just guess and hope for the best. *crosses fingers*

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Fannie

4 months ago

D) The Contact Center Multimedia database

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Hermila

4 months ago

C) The Communication Control Toolkit database

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Jonell

4 months ago

B) The Contact Center Manager Administration database

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Brittani

4 months ago

A) The Contact Center Manager Server database

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Kimbery

5 months ago

I disagree, I believe it is loaded from the Contact Center Multimedia database.

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Adolph

5 months ago

I think the social media data is loaded from the Contact Center Manager Server database.

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Elenor

5 months ago

Option B looks good to me. The Contact Center Manager Administration database is where I would expect to find this kind of data.

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Daniel

5 months ago

I agree, that's where social media data is usually stored in Avaya Contact Center Select.

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Truman

5 months ago

I think it's loaded from the Contact Center Manager Administration database.

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Glenn

6 months ago

I think it's option D. The Contact Center Multimedia database seems like the most logical place to load social media data into the agent desktop.

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Beckie

5 months ago

I'm not sure, but I think it's option B, the Contact Center Manager Administration database.

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Desmond

5 months ago

I think it could also be option A, the Contact Center Manager Server database.

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Sherell

5 months ago

I agree, option D does seem like the most logical choice.

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