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Avaya Exam 37820X Topic 1 Question 89 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 89
Topic #: 1
[All 37820X Questions]

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

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Suggested Answer: A

by Shoshana at Jul 03, 2024, 06:14 AM

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Phuong
4 months ago
I think C) Communication Control Toolkit might also have the capability to create surveys.
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Yolande
4 months ago
I'm not sure, but I think A) Outbound Campaign Management Tool could also be used to create surveys.
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Barrett
4 months ago
I disagree, I believe the correct answer is D) Orchestration Designer.
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Catalina
4 months ago
Haha, this is a classic case of 'which one of these things is not like the other?' Obviously the answer is D) Orchestration Designer. The others are all for outbound calls, not surveys.
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Azalee
4 months ago
Oh, I see. Thanks for clarifying!
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Loren
4 months ago
The answer is D) Orchestration Designer.
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Magdalene
4 months ago
I think the answer is B) Proactive Outreach Manager.
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Whitney
4 months ago
Hold up, is this a trick question? I'm pretty sure the answer is A) Outbound Campaign Management Tool. That's the one used for surveys, isn't it?
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Cortney
3 months ago
Definitely, but now we know for sure it's the Outbound Campaign Management Tool.
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Shay
3 months ago
No problem! It can be confusing with all the different components in ACCS.
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Fidelia
3 months ago
I thought it was B) Proactive Outreach Manager. Thanks for clarifying!
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Kallie
4 months ago
Yes, you are correct! The Outbound Campaign Management Tool is used to create surveys in ACCS.
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Shannan
5 months ago
I'm gonna go with B) Proactive Outreach Manager. Sounds like the perfect tool for creating those customer surveys.
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Veronique
5 months ago
Definitely C) Communication Control Toolkit. That's the component designed for building surveys and other marketing tools, right?
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Edison
3 months ago
That's right! C) Communication Control Toolkit is the tool for building surveys and other marketing tools in ACCS.
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Whitney
3 months ago
Yes, you are correct! C) Communication Control Toolkit is the component used to create surveys in ACCS.
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Crista
5 months ago
I think the answer is D) Orchestration Designer. It's the tool used to create surveys in ACCS.
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Malcom
4 months ago
I believe it's Outbound Campaign Management Tool. That's what I use for creating surveys.
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Reena
4 months ago
Yes, you are correct. Orchestration Designer is used to create surveys in ACCS.
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