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Avaya Exam 37820X Topic 1 Question 88 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 88
Topic #: 1
[All 37820X Questions]

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

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Suggested Answer: D

by Yan at Jun 22, 2024, 12:23 PM

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Vanna
7 months ago
Hey, I heard a rumor that the answer is actually hidden in the Contact Center Multimedia database. It's like a secret social media Easter egg or something.
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Tiara
7 months ago
The Contact Center Manager Server database? Really? I thought that was just for the regular contact center data, not the social stuff.
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Nicolette
7 months ago
Ah, I know this one! It's the Communication Control Toolkit database. That's where all the social media integrations are handled, right?
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Lawana
5 months ago
I agree, having social media integrations in the Communication Control Toolkit database makes it easier for agents to engage with customers across different channels.
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Casandra
5 months ago
That's right! It's important for agents to have access to social media data for a seamless customer experience.
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Nada
6 months ago
Yes, you're correct! The Communication Control Toolkit database is where social media data is loaded into the agent desktop.
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Denae
6 months ago
I didn't know that! Thanks for sharing. It's interesting how everything is managed through the Communication Control Toolkit database.
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Gail
6 months ago
That's right! The Communication Control Toolkit database is responsible for handling all social media integrations in Avaya Contact Center Select.
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Salley
6 months ago
Yes, you're correct! The social media data is loaded into the agent desktop from the Communication Control Toolkit database.
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Carma
7 months ago
Hmm, I'm not sure about that. Wasn't there something about the Contact Center Manager Administration database in the training materials?
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Elouise
6 months ago
No, I believe it's actually loaded from the Contact Center Multimedia database.
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Marcelle
6 months ago
I think it's loaded from the Contact Center Manager Administration database.
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Major
7 months ago
I think it's loaded from the Communication Control Toolkit database because that's where all the communication channels are managed.
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Mauricio
7 months ago
I think it's the Contact Center Multimedia database, since that's where all the social media data is stored.
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Milly
6 months ago
I agree, it's most likely coming from the Contact Center Multimedia database.
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Jani
6 months ago
I'm pretty sure it's loaded from the Contact Center Manager Server database.
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Muriel
6 months ago
I think it might be the Communication Control Toolkit database.
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Graciela
7 months ago
I believe it's the Contact Center Multimedia database.
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Tony
7 months ago
Hmm, I'm not sure. Maybe we should check the documentation for clarification.
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Tequila
7 months ago
I believe it's actually loaded from the Contact Center Multimedia database.
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Tony
8 months ago
I think the social media data is loaded from the Contact Center Manager Server database.
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