Avaya Exam 37820X Topic 1 Question 86 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 86
Topic #: 1

[All 37820X Questions]

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

AOutbound Campaign Management Tool

BProactive Outreach Manager

CCommunication Control Toolkit

DOrchestration Designer

Show Suggested Answer

Suggested Answer: A

by Brice at May 23, 2024, 12:09 AM

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Stephanie

5 months ago

The Outbound Campaign Management Tool is the obvious choice here. Unless the customer wants to conduct their surveys via interpretive dance, that is.

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Laurel

5 months ago

Orchestration Designer? Isn't that for, like, designing the entire contact center workflow? Seems a bit overkill for just surveys.

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Ronny

5 months ago

Communication Control Toolkit? Sounds like it could be a party trick, but I don't think that's what the question is asking for.

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Dolores

4 months ago

D) Orchestration Designer

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Tasia

4 months ago

C) Communication Control Toolkit

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Rebecka

4 months ago

B) Proactive Outreach Manager

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Rickie

5 months ago

A) Outbound Campaign Management Tool

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Vincenza

5 months ago

Hmm, I thought the Proactive Outreach Manager was the tool for that. Guess I need to brush up on my ACCS knowledge.

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Tricia

5 months ago

I'm pretty sure it's the Outbound Campaign Management Tool. That's the one designed for creating surveys, right?

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Tequila

4 months ago

That's right! The Outbound Campaign Management Tool is the component used for creating surveys in ACCS.

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Deonna

4 months ago

Yes, you are correct. The Outbound Campaign Management Tool is used to create surveys in ACCS.

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Leontine

5 months ago

That's right! The Outbound Campaign Management Tool is the component used for creating surveys in ACCS.

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Renea

5 months ago

Yes, you're correct! The Outbound Campaign Management Tool is used to create surveys in ACCS.

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Bobbye

5 months ago

I agree, the Outbound Campaign Management Tool is the component used to create surveys in ACCS.

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Cory

5 months ago

I think you're right. That tool is specifically designed for creating surveys.

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Brynn

5 months ago

Yes, you're correct. The Outbound Campaign Management Tool is used to create surveys in ACCS.

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